Locators - Apartment Services Procedures

We welcome locators to refer our Texas communities. Please follow these guidelines to ensure prompt payment. 


  1. Locator agents must have a valid Real Estate License to refer clients to Richdale properties and earn commissions. 

  2. Referrals must be pre-registered at each property through telephone or email, electronic guest card source must be listed as “Locator – Apt. Service”, and include Locator agent full name, agency name, and contact information. Emails and/or text messages documentation will NOT be accepted.

  3. Locator must provide the first contact with the prospective resident. 

  4. Lease confirmation forms will be submitted to locator@richdale.com.  Lease confirmation forms not completed by locator@richdale.com will not be accepted.

  5. Contact with the resident must have occurred during the 6 months prior to move-in. 

  6. Rental application source must be listed as “Locator – Apt. Service” to be considered a valid referral. Emails and/or text messages from the resident will NOT be accepted. 

  7. Invoices may be submitted through one of the following methods: 

    • Fax: 402.390.6363 

    • Email: apreceivers@richdale.com 

    • Mail: Richdale Apartments, 10040 Regency Cir Ste 200, Omaha, NE 68114-5714 

  8. A locator will NOT be paid for a lease with a state term shorter than 6 months unless it is a corporate lease (a flat referral commission of $100 is paid on corporate leases). Furthermore, any lease term less than 12 months will be paid on a pro-rata basis, e.g. a 9-month lease will be paid at 50% of a 12-month term.

  9. Payment will be made for a valid referral within 45-60 days after the resident has moved-in, provided the resident remains in good standing. 

  10. Payment will not be made to third parties for referrals. All payments will be sent directly to the referring locator/broker. 

  11. No payment will be made for referrals invoiced more than three months beyond the date of referral. Invoices must be submitted promptly to the fax, email, or mailing address listed above. 

  12. No payment will be paid to a locator for referring another locator or real estate agent. 

  13. For the locator to earn the listed referral commission, the referred resident must be moved in within 30 days of either a unit becoming available or the date of application, whichever is earlier. If the resident moves in after 30 days, the listed commission will be reduced by 50%. 

  14. Locator shall not compensate any Richdale associates under any circumstances.