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Privacy Policy

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Effective Date: May 15, 2026

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Richdale Apartments and its affiliated communities (“Richdale,” “we,” “our,” or “us”) respect your privacy and are committed to protecting the personal information you share with us through our websites, online services, forms, communications, and applications.

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This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our websites and related services.

Information We Collect

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We may collect personal information that you voluntarily provide to us when you:

  • Submit contact forms

  • Request information

  • Schedule a tour

  • Start or complete an application

  • Contact a leasing office

  • Subscribe to communications

  • Participate in surveys, promotions, or contests

  • Communicate with us by phone, email, text message, or through our websites

 

This information may include:

  • Name

  • Email address

  • Telephone number

  • Mailing address

  • Preferred move-in date

  • Employment or income information submitted as part of the leasing process

  • Communication preferences

  • Any other information you voluntarily provide

 

We may also automatically collect certain technical and usage information, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Referral sources

  • Website interaction data

  • General geographic region

Cookies and Tracking Technologies

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Our website uses cookies and similar technologies to:

  • Operate and improve website functionality

  • Analyze website traffic and usage trends

  • Improve user experience

  • Measure marketing and advertising effectiveness

 

Certain cookies are necessary for website functionality and cannot be disabled. Other cookies, including analytics and marketing cookies, are optional and are only activated after visitor consent where required by applicable law.

 

Visitors may accept, decline, or customize cookie preferences through our cookie consent tools. Cookie preferences may be updated at any time using the “Cookie Preferences” link available on our website.

 

Disabling certain cookies may affect website functionality or certain website features.

Analytics and Advertising

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We may use analytics and advertising tools, including Google Analytics, to better understand website usage, improve our services, and measure the effectiveness of marketing campaigns.

 

Google Analytics may collect information such as:

  • Website interactions

  • Device and browser information

  • Approximate geographic region

  • Referral sources

  • Pages visited and time spent on pages

 

We have configured Google Analytics to respect visitor consent preferences through Google Consent Mode where applicable.

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For more information about how Google processes information, please visit:

Google Privacy Policy

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Visitors may opt out of Google Analytics by visiting:

Google Analytics Opt-Out Browser Add-on

Third-Party Services

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Our website may use third-party tools and service providers to support website functionality, analytics, communication services, scheduling, mapping, customer service, application processing, marketing, and other business operations.

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These third parties may collect limited technical or usage information in accordance with their own privacy policies and only after appropriate consent where required.

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Richdale is not responsible for the privacy practices of third-party websites or services that may be linked through our website.

Communications and SMS/Text Messaging

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Richdale will only send marketing or promotional SMS/text messages to a phone number where the visitor has provided prior express written consent at the point of collection (e.g., by checking a clearly labeled opt-in box that identifies Richdale as the sender and discloses message frequency, that consent is not required as a condition of any purchase or lease, and that message and data rates may apply). Transactional communications related to an active leasing inquiry, application, or tenancy may be sent without separate marketing consent where permitted by law. Richdale maintains records of consent and honors opt-out requests promptly. Phone numbers and consent records are not shared with third parties for their own marketing purposes.

 

Consent is not a condition of purchase or lease. Message and data rates may apply. You may opt out of SMS communications at any time by following the instructions provided in the message or by contacting us directly.

Data Sharing and Disclosure

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We do not sell personal information or share personal information for cross-context behavioral advertising as those terms are defined under applicable U.S. state privacy laws (including the California Consumer Privacy Act). If Richdale enables advertising cookies or pixels that may constitute “sharing” under such laws, visitors may opt out through the “Do Not Sell or Share My Personal Information” link on our website and through Global Privacy Control (GPC) signals where supported.

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We may share information with service providers, technology vendors, and business partners that assist with:

  • Website hosting

  • Analytics

  • Communication services

  • Marketing

  • Leasing and application processing

  • Resident services

  • Business operations

These parties are authorized to use information only as necessary to perform services on our behalf or as otherwise permitted by law.

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We may also disclose information:

  • To comply with legal obligations

  • To protect the rights, property, or safety of Richdale, residents, visitors, or others

  • In connection with a merger, acquisition, financing, or sale of assets

  • As otherwise permitted or required by law

Your Privacy Choices

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Visitors may:

  • Decline non-essential cookies

  • Update cookie preferences at any time

  • Configure browser settings to block cookies

  • Opt out of certain communications

  • Unsubscribe from marketing emails using the unsubscribe link provided in communications

Please note that disabling certain cookies or technologies may impact website functionality.

State Privacy Rights and Rights Request Mechanism

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Depending on the visitor’s state of residence, applicable state privacy laws (including the Texas Data Privacy and Security Act and similar statutes) may grant rights to: (i) know what personal information Richdale has collected, used, disclosed, or shared; (ii) access a copy of that information; (iii) correct inaccurate information; (iv) delete personal information, subject to legal exceptions; (v) opt out of the sale of personal information or sharing for cross-context behavioral advertising; (vi) limit the use and disclosure of sensitive personal information; (vii) data portability; and (viii) appeal a denial of any of the foregoing.

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To exercise these rights, visitors may submit a verifiable consumer request by emailing privacy@richdale.com or by calling 402-391-7900 and asking for the Privacy Office. Richdale will acknowledge receipt within 10 business days and respond within 45 days, subject to extensions permitted by law. Authorized agents may submit requests on a consumer’s behalf with written authorization and identity verification. Richdale will not discriminate against visitors for exercising their privacy rights.

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Data Retention

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Richdale retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including to provide services, comply with legal, accounting, tax, or reporting obligations, resolve disputes, and enforce agreements. Retention periods vary by data category and are determined based on the nature and sensitivity of the information, potential risk of harm from unauthorized use or disclosure, the purposes for processing, and applicable legal requirements. Personal information is securely deleted, anonymized, or returned when no longer required.

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International Data Transfers

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Richdale operates primarily in the United States. If visitors located outside the United States submit information through our website, that information will be transferred to, processed, and stored in the United States. Visitors located in the European Economic Area, United Kingdom, or Switzerland should be aware that the United States may not provide the same level of data protection as their home jurisdiction. Where required, Richdale relies on appropriate transfer mechanisms (such as Standard Contractual Clauses) for cross-border transfers.

 

Data Breach Notification

In the event of a security incident involving personal information, Richdale will provide notice to affected individuals and regulators in accordance with applicable federal and state breach notification laws and within the timeframes required thereunder.

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Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction, including encryption of sensitive personal information in transit and at rest, access controls limiting access to personnel with a legitimate business need, vendor due-diligence requirements, employee training, and a written information security program maintained in accordance with applicable law (including the FTC Safeguards Rule, where applicable, and applicable state data security statutes).

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However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

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Our website is not directed toward children under the age of 16, and we do not knowingly collect personal information from children under that age without verified parental consent where required by law. Richdale complies with the Children’s Online Privacy Protection Act (COPPA) and applicable state laws that provide heightened protections for minors, including provisions of the California Consumer Privacy Act and similar state statutes.

Copyright and Website Use

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All content and materials on this website, including text, graphics, logos, images, floor plans, software, design elements, and other materials, are owned by or licensed to Richdale Apartments and are protected by applicable copyright, trademark, and intellectual property laws.

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Viewing this website may create copies of materials in your device’s temporary memory, browser cache, or storage systems as part of normal internet usage.

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Richdale grants visitors a limited, revocable, non-exclusive license to access and use this website for personal, non-commercial purposes related to apartment searching, leasing, resident services, and obtaining information about our communities.

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Except as expressly permitted, visitors may not:

  • Modify, reproduce, distribute, transmit, display, publish, license, sell, or create derivative works from website materials

  • Extract, scrape, copy, or repurpose floor plans, pricing data, images, or content for commercial purposes

  • Use automated tools, bots, or data harvesting technologies on the website

  • Use website content for unlawful, misleading, competitive, or unauthorized purposes

 

Any use of floor plans, pricing information, or property data outside of personal apartment search purposes requires prior written approval from Richdale corporate management.

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Use of this website constitutes acceptance of this Privacy Policy and all applicable notices, terms, conditions, and policies contained herein.

Trademarks

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Richdale, Richdale Apartments, Built For Life™, and other Richdale names, logos, slogans, service marks, and trademarks displayed on this website are the property of Richdale, its affiliates, parent companies, subsidiaries, or licensors, and may be registered in the United States and other jurisdictions.

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Other product names, company names, trademarks, logos, and service marks referenced on this website are the property of their respective owners.

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No portion of this website or its content may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, or otherwise used without the prior written consent of Richdale, except as permitted by applicable law.

Richdale trademarks, service marks, trade dress, logos, and branding elements may not be used in connection with any product or service that is not authorized by Richdale or in any manner that may cause confusion regarding ownership, sponsorship, or affiliation.

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Fair use of Richdale trademarks requires proper acknowledgment and must comply with applicable trademark laws and brand usage guidelines.

External Links and Third-Party Websites

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This website may contain links to third-party websites, services, or applications operated by parties outside of Richdale’s control. These links are provided for convenience and informational purposes only.

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Richdale does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites or services. Inclusion of a link does not imply endorsement, sponsorship, affiliation, or association with any third party.

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Visitors access third-party websites at their own risk and should review the applicable terms and privacy policies of those websites.

Employment Information and Equal Opportunity Employment

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Richdale and its affiliated companies are equal opportunity employers and are committed to providing equal employment opportunities in accordance with applicable federal, state, and local laws.

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Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, familial status, or any other protected classification under applicable law.

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This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, compensation, training, transfer, discipline, benefits, and termination.

Website Information Disclaimer

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Information provided on this website is for general informational purposes only and may be updated, modified, or removed without notice.

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While Richdale makes reasonable efforts to maintain accurate and current information, we do not guarantee that all information, pricing, floor plans, availability, amenities, services, or other materials on this website are complete, accurate, reliable, or current.

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Visitors should independently verify all information before relying upon it or making decisions based upon website content.

No Warranties and Limitation of Liability

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THIS WEBSITE AND ALL CONTENT, MATERIALS, SERVICES, AND INFORMATION ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, RICHDALE DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY.

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Richdale does not guarantee uninterrupted access to the website or that the website will be free of errors, viruses, or other harmful components.

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Under no circumstances shall Richdale, its affiliates, employees, agents, vendors, or licensors be liable for any indirect, incidental, consequential, punitive, special, or exemplary damages arising from or related to:

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  • Use of or inability to use this website

  • Reliance on website information

  • Errors or omissions in website content

  • Website interruptions or technical failures

  • Unauthorized access to information

  • Damage to devices, systems, or data

 

Some jurisdictions do not allow certain warranty exclusions or limitations of liability, so portions of the above limitations may not apply. Nothing in this section limits or excludes liability for any liability that cannot be limited or excluded under applicable law, including statutory liability for data security breaches under state privacy and consumer-protection statutes.

Acceptable Use of Website Communications

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Visitors agree not to use this website or any communication features to:

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  • Violate applicable laws or regulations

  • Harass, threaten, defame, abuse, or impersonate others

  • Upload or transmit unlawful, infringing, obscene, or harmful material

  • Upload viruses, malware, or harmful code

  • Interfere with website functionality or security

  • Conduct spam, chain letters, or unauthorized commercial solicitations

  • Misrepresent the origin of communications or materials

  • Upload materials without proper rights or permissions

 

Richdale reserves the right, at its sole discretion and without notice, to remove content, restrict access, terminate services, or deny website access for violations of these policies or for any other reason permitted by law.

Non-Discrimination and Fair Housing

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Richdale Apartments and its affiliated communities operate in accordance with the Fair Housing Act and all applicable federal, state, and local fair housing laws.

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We provide Equal Housing Opportunity and do not discriminate on the basis of race, color, religion, sex, disability, familial status, national origin, or any other protected classification under applicable law.

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Richdale recognizes the importance of providing reasonable accommodations for persons with disabilities to ensure equal opportunity to use and enjoy our apartment communities.

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Individuals requesting reasonable accommodations or modifications may contact our Fair Housing Officer at 402-391-7900.

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All dwellings advertised on this website are available on an equal opportunity basis.

Changes to This Privacy Policy

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We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised effective date.

Contact Information

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If you have questions, concerns, or comments regarding this Privacy Policy or our website practices, please contact us:

Richdale Apartments
10040 Regency Circle
Omaha, Nebraska 68114

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Phone: 402-391-7900
Email: privacy@richdale.com

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Please note that standard email communications transmitted through the internet may not be secure. Visitors should avoid sending sensitive or confidential information through unencrypted email communications.

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© 2026 Richdale Apartments. All rights reserved.

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